A strong year so far: won value is up 34% on 2025 at a 38.2% blended margin, and the recurring base now more than covers overheads. Net position turned positive in April and has climbed every month since. The two things holding the score back are delivery slippage on one build project and supply-resource pricing running under target.
- SLA/Managed Service margin at 46% — 6 points over target, and the retainer base grew again
- Win rate at 56% with cumulative won value tracking 52% ahead of last year
- 96% SLA compliance across 87 resolved tickets — average resolve time 5.2h
- Northwind ring-upgrade is past planned completion with 2 open blockers — margin erodes ~R18k/week while crew idles
- Supply Resources margin (23%) is under the 25% target — 3 active quotes priced below policy
- R184k outstanding invoices are 60% of a normal month's overheads — chase before month-end
- 2 HSE certificates expire within 60 days — book renewals before the Cape DataCentres site week
- Re-baseline the Northwind plan and clear the CAB blocker this week
- Reprice the 3 supply quotes to the 25% floor before sending
- Move Metro Fibre to a 40h retainer — utilisation hit 121.5h across 4 clients this month
Generated from this dashboard's numbers — sample output on demo data. All names and figures are fictional.